Support Center

Installing Macroid is simple and takes less than 2 minutes. Follow these steps:

Step 1: Download the Extension

1. Visit our download page
2. Click "Download for Chrome" to download the .zip file
3. Extract the ZIP file to a location on your computer

Step 2: Load Into Chrome

1. Open Chrome and navigate to chrome://extensions/
2. Enable "Developer mode" using the toggle in the top-right corner
3. Click "Load unpacked" button
4. Select the extracted folder containing the extension files
5. The Macroid icon should now appear in your toolbar

Step 3: Pin the Extension (Optional)

For easy access, pin the extension to your toolbar:

1. Click the puzzle piece icon in Chrome's toolbar
2. Find "Macroid" in the list
3. Click the pin icon next to it

You're all set! Try clicking into any text field to see the macro bubble appear.

If the macro bubble isn't showing up when you click into text fields, try these solutions:

1. Refresh the Page

The simplest solution is often the best. Press F5 or Cmd+R to reload the page. Content scripts only activate after page load.

2. Check Extension Permissions

Make sure Macroid has permission to run on the current website:

1. Right-click the Macroid icon
2. Select "This can read and change site data"
3. Choose "On all sites" or "On this site"

3. Verify Extension is Enabled

1. Go to chrome://extensions/
2. Find Macroid in the list
3. Make sure the toggle is ON (blue)

4. Check for Console Errors

1. Right-click on the page and select "Inspect"
2. Click the "Console" tab
3. Look for any red error messages mentioning "macro" or "content.js"
4. If you see errors, try reloading the extension from chrome://extensions/

5. Conflicting Extensions

Some extensions can interfere with each other. Try temporarily disabling other extensions to see if one is causing conflicts.

Still not working? Contact our support team with details about your browser version and the website where it's not working.

Macroid now includes built-in export and import features! Use these to backup your macros or transfer them between devices.

Export Your Macros (Backup)

1. Click the Macroid extension icon to open the side panel
2. Scroll to the "Backup & Sync" section at the top
3. Click the "Export" button
4. A JSON file will download automatically (e.g., macro-id-backup-2026-01-10.json)
5. Save this file somewhere safe (cloud storage, USB drive, etc.)

Import Your Macros (Restore)

1. Click the Macro id extension icon to open the side panel
2. Click the "Import" button
3. Select your backup JSON file
4. Choose whether to:
   • Replace: Delete all current macros and use only the imported ones
   • Merge: Keep current macros and add the imported ones
5. Your macros will appear instantly!

Transfer Between Devices

To move your macros to another computer or browser:

1. On the old device: Export your macros
2. Transfer the file (email it to yourself, use cloud storage, USB, etc.)
3. On the new device: Install Macroid
4. Import the backup file
5. Done! All your macros are now available

Switch Between Browsers

Moving from Chrome to Edge (or vice versa)?

1. Export macros from Chrome
2. Install Macroid on Edge
3. Import the backup file
4. Your macros work exactly the same!

Best Practices

• Regular backups: Export your macros once a month
• Cloud storage: Save backups to Google Drive, Dropbox, or OneDrive
• Before updates: Export before major Chrome updates
• Team sharing: Share your exported file with team members

Troubleshooting Import Issues

Error: "Invalid file format"

• Make sure you're importing a .json file
• The file must be exported from Macroid (not manually created)
• Don't edit the JSON file manually unless you know what you're doing

Macros not appearing after import:

• Refresh the page you're working on
• Close and reopen the side panel
• Check if you chose "Replace" instead of "Merge"

Pro Tip: The exported JSON file is human-readable! You can open it in a text editor to see your macros, but be careful editing it manually.

We take your privacy seriously. Here's exactly how Macroid handles your data:

100% Local Storage

All your macros are stored locally on your device using Chrome's built-in storage API. We don't have servers, we don't collect data, and we can't see your macros.

What We Store

• Macro text: The actual content of your macros
• Macro labels: The names you give your macros
• Macro IDs: Unique identifiers for organization

What We DON'T Store

• ❌ Your typing data or keystrokes
• ❌ Websites you visit
• ❌ Any personal information
• ❌ Analytics or usage data
• ❌ IP addresses or location data

Permissions Explained

Storage: Required to save your macros locally
ActiveTab: Allows the extension to work on the current page
All URLs: Needed so the bubble appears on any website you choose

Chrome Sync Storage

If you use Chrome Sync, your macros will sync across your devices through Google's encrypted sync service. This is optional and controlled by your Chrome settings, not by our extension.

Open Source (Coming Soon)

We plan to open source the extension so you can verify the code yourself and see exactly what it does.

Questions about privacy? Read our full Privacy Policy or contact us.

Side Panel Won't Open

If clicking the extension icon doesn't open the side panel:

1. Make sure you're using Chrome version 114 or newer (side panel API requirement)
2. Try right-clicking the icon and selecting "Open Side Panel"
3. Reload the extension from chrome://extensions/
4. Restart Chrome completely

Macros Not Injecting

If clicking a macro doesn't insert the text:

1. Make sure the text field is still focused (cursor blinking inside)
2. Try clicking in the field again before clicking the macro
3. Some fields (like password fields) may block injection for security
4. Certain websites with strict Content Security Policies may prevent injection

Dropdown Menu Cut Off

If the macro menu is partially hidden:

1. The bubble should auto-detect available space and flip position
2. Try scrolling the page to give more room above or below the field
3. If persistent, report the specific website to us

Performance Issues

If the extension slows down your browser:

1. Reduce the number of macros if you have hundreds
2. Clear Chrome's cache and restart
3. Check for conflicting extensions
4. Update to the latest version of the extension

Can't find what you're looking for? We're here to help!

Email Support

Send us an email at support@macroid.app

We typically respond within 24 hours (often much faster).

When Contacting Us, Please Include:

• Your Chrome version (go to chrome://version/)
• Extension version (find in chrome://extensions/)
• The website where the issue occurs (if applicable)
• Steps to reproduce the problem
• Any error messages from the console

Feature Requests

Have an idea for a new feature? We'd love to hear it! Email your suggestions to the same address.

Bug Reports

Found a bug? Please report it so we can fix it quickly. Include as much detail as possible.